Privacy Policy

Last updated: [29 July 2025]

1. Who We Are

We are Cheswick Inns Limited, owner and operator of The Clubhouse at Eyemouth and Foxtons Winebar. This Privacy Policy explains how we collect, use, and protect your personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions, please contact us:
Cheswick Inns Limited
Company No. 05813221
Address: 26-28 Hide Hill, Berwick Upon Tweed, Northumberland, TD15 1AB
Email: office@foxtonswinebar.com

2. What Personal Data We Collect and Why

We may collect the following personal data, depending on how you interact with us:

• When you book a table or service: name, email, phone number, dietary requirements – used to fulfil your booking (contractual necessity).
• When you sign up for our newsletter or marketing: name, email address – with your consent.
• When you submit feedback or enquiries: name, contact details, message content – used under legitimate interest.
• When you visit our venues or website: CCTV footage, IP address, or browsing data – used for security and service optimisation.
  
  

3. How We Use Your Data

We use your data to:

• Process reservations and enquiries
• Send email marketing (if opted-in)
• Respond to customer service queries
• Improve our services and website
• Comply with legal obligations
  
  

4. Sharing Your Data

We do not sell your data. We may share data with trusted service providers who help us operate our business, such as booking platforms, email services, payment processors, or web analytics tools. We ensure they handle your data securely and in line with GDPR.

We may also disclose data to regulatory bodies or law enforcement when legally required.

5. How Long We Keep Your Data

We retain personal data only as long as necessary:

• Booking and transaction records: up to 7 years (legal and financial requirements)
• Marketing data: until you withdraw consent or unsubscribe
• Feedback and enquiry data: up to 2 years unless needed longer

You can ask us for more detail about specific retention periods.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability

To exercise any of these rights, please contact us at office@foxtonswinebar.com.

7. Legal Bases for Processing

We process personal data under one or more lawful bases:

• Consent (e.g., email marketing)
• Contractual necessity (e.g., bookings)
• Legal obligation (e.g., tax compliance)
• Legitimate interests (e.g., customer service)
  
  

8. Data Security

We take appropriate technical and organisational measures to protect your data, including secure servers, limited access, and encryption where applicable.

9. International Data Transfers

If we use providers outside the UK or EEA, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses.

10. Changes to This Policy

We may update this policy from time to time. Please check this page periodically. The latest version will always be posted on our website.